Robert "R.J." Hope, CPP, ABCP
Department Manager, Global Security Services
Email Robert "R.J."
P: 816-349-6754
F: 816-822-3424

Operational Security Procedures to Respond Fast

Operational Security Procedures to Respond Fast

You receive a 2 a.m. phone call. It’s the police notifying you about an intruder who has broken into your business. They need detailed answers about your controlled inventories and hazardous materials they may encounter.

Do you have those answers? If not, who does?

New Security Systems Require New Operational Procedures

All too often, companies install access control systems, closed-circuit television and/or intrusion detection systems without establishing the detailed operational policies and procedures to clearly identify who is responsible for security communications and tasks.

Burns & McDonnell security consultants are trained and certified to help you adapt your policies and procedures into an integrated security system with comprehensive coverage.

Have a Security Operations Plan — Don’t React

Procedures are best developed during normal operating circumstances, when key employees can think clearly and with forethought. Our security consultants can help you navigate the process and be prepared for that 2 a.m. phone call.

It is critical to specify the who, what, when, where, why and how in all security matters.

  • What if the facility and surrounding areas had to be evacuated?
  • Do you have business continuity plans in place?
  • How will you respond to a potential crisis?
  • Where and when will senior management meet?
  • How will employees be contacted and advised?
  • Who will document every detail of the crisis?
  • How should the event be logged and recorded for future reference?
  • Do employees have proper training for potential security situations?

Burns & McDonnell security consultants can guide you through these questions and more, posing likely scenarios and helping you develop the appropriate operational procedures to address emergencies. Once the procedures are in place, we can facilitate training for key personnel and provide the necessary tools to adapt your operational plan to any crisis at any time. Our certified business continuity planners will work with your managers to identify every detail of what may be needed to continue operations should you have to evacuate.